Health Guarantee

Health Guarantee & Purchase Terms

Family border collie

At Family Border Collies, the health and well-being of our puppies are our highest priority. We are committed to ethical breeding, responsible care, and full transparency. Each puppy we place is backed by a clear health guarantee designed to give you peace of mind.

1. Required Vet Check Within 10 Days

Within 10 days of receiving your Border Collie puppy, you are required to take them to a licensed veterinarian for a full health examination. If the veterinarian determines within this period that your puppy is suffering from a clinical illness, or has passed away due to a condition that likely originated before or at the time of delivery, you may:

• Return the puppy for a full refund

• Return the puppy for a replacement of equal value

• Keep the puppy and receive reimbursement for reasonable veterinary expenses, not to exceed the original purchase price

Please note: These options are not valid if the seller disclosed known health concerns at the time of sale and provided a health certificate from a licensed veterinarian.

2. Congenital or Hereditary Defects Within 30 Days

If a licensed veterinarian diagnoses a congenital or hereditary defect that negatively impacts your Border Collie puppy’s health within 30 days of purchase, or if the puppy passes away from such a condition, the same options listed above apply.

In either case, you must provide the breeder with the veterinarian’s name, address, and phone number within 48 hours of the diagnosis to maintain your eligibility under the health guarantee.

3. Immediate Veterinary Examination Required (48 Hours)

You must have your Border Collie puppy examined by a veterinarian within 48 hours of arrival. This ensures that the puppy was healthy upon delivery and that your vet is familiar with their condition in case of future concerns.

4. Health Disclaimer After Delivery

Once the puppy leaves our care, we are no longer liable for any exposure to illness. Please use caution when introducing your Border Collie puppy to new environments, other pets, or areas where disease may be present. Treat your puppy with the same attentiveness and care you would give to a newborn.

5. Pre-Shipment Care

If your Border Collie puppy is shipped, it will have:

• Passed a veterinarian health check

• Received an official health certificate

• Been dewormed and received age-appropriate vaccinations

Please note: Young puppies are especially vulnerable to parasites and infectious diseases due to environmental exposure. Continued deworming and vaccinations are the responsibility of the new owner and should be maintained according to your veterinarian’s recommendations.

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6. Hereditary Defects & Replacement Policy

If a congenital or hereditary defect is diagnosed that poses a life-threatening issue, provide a veterinarian-signed statement confirming the defect. The puppy will be replaced with the next available Border Collie puppy of equal value once the original puppy is returned.

7. Veterinary Expenses

We are not responsible for any veterinary costs incurred after the Border Collie puppy has left our care.

8. Transfer of Ownership

This health guarantee becomes void if the puppy is sold, rehomed, or transferred to a third party without the breeder’s written consent.

9. Hypoglycemia & Stress-Related Illness

While less common in kittens than puppies, stress-induced conditions (such as hypoglycemia or digestive upset) may occur after travel or environmental changes. The new owner must observe and respond quickly to any signs of illness. The breeder is not responsible for issues resulting from neglect or stress mismanagement.

10. Medical History & Responsibility

By purchasing a Border Collie puppy, you acknowledge that you have been informed of the puppy’s current medical history. You agree to seek veterinary care when needed and assume all related expenses. If the puppy passes away, the breeder has the right to request an autopsy or necropsy at the buyer’s expense. If the death is determined to be due to a pre-existing, breeder-related condition, a replacement Border Collie puppy of equal value will be provided.

11. Replacement Policy & Shipping Costs

If a replacement Border Collie puppy is granted, the buyer is responsible for:

• Shipping costs to return the original puppy

• Shipping costs for the replacement puppy

If the buyer declines the replacement, the health guarantee is void.

12. Vaccination Policy

Our Border Collie puppies receive vaccinations and deworming treatments according to our vet-approved schedule. Records of all vaccinations will be provided. Please follow your veterinarian’s continued vaccination and deworming schedule—over- or under-vaccination can be harmful to your puppy’s health.

13. Conditions Not Covered by Guarantee

Our health guarantee does not cover the following conditions:

• Upper respiratory infections

• Parasites (including coccidia, giardia, etc.)

• Mild diarrhea or dehydration from travel

• Feline herpes virus

• Congenital open fontanel

• Minor cosmetic or non-life-threatening concerns

Thank You for Choosing Family border collie

We are honored to help you welcome a healthy, loving Border Collie puppy into your family. This guarantee reflects our ongoing commitment to trust, transparency, responsible breeding, and the well-being of every puppy we place.

At Family Border Collies, the health and well-being of our puppies are our highest priority. We are committed to ethical breeding, responsible care, and full transparency. Each puppy we place is backed by a clear health guarantee designed to give you peace of mind.

Within 10 days of receiving your Border Collie puppy, you are required to take them to a licensed veterinarian for a full health examination. If the veterinarian determines within this period that your puppy is suffering from a clinical illness, or has passed away due to a condition that likely originated before or at the time of delivery, you may:

• Return the puppy for a full refund

• Return the puppy for a replacement of equal value

• Keep the puppy and receive reimbursement for reasonable veterinary expenses, not to exceed the original purchase price

Please note: These options are not valid if the seller disclosed known health concerns at the time of sale and provided a health certificate from a licensed veterinarian.